No, SMS messages and iMessages are not viewable by your IT department. Managed lost mode is not permanent, and it must be disabled before the device can be used again. Only registered users of the MDM portal will be able to locate the device. Managed lost mode is only available to supervised devices. Through an MDM, IT departments can only track your device if they put your device into managed lost mode.
If your company has tracking through a cellular carrier, they can determine where you are. If you are connected to a corporate Wi-Fi network, your IT department can determine if you are there.
This question comes up a lot for corporate iPhone users. Most of this extra control isn’t access to more data, but the ability to put more restrictions on what you can do. When a company supervises a device, they get more control over it than they normally would. If the devices are supervised, you can go to Settings > General> Profiles & Device Management to see what exactly a company has changed from the iOS default. If your devices are supervised, you’ll see a notice at the very top of the Settings screen that will say “This iPhone is supervised and managed by Company, Inc.” If you don’t see this message, your device is not supervised. If your iPhone, iPad, or iPod touch isn’t supervised now, your administrator needs to completely erase your device to set up supervision. Supervision can only be turned on when you set up a new device. By default, your iPhone, iPad, or iPod touch isn’t supervised. It also provides additional device configurations and features, like silently updating apps or filtering web usage. With supervision, your administrator can apply extra restrictions like turning off AirDrop or preventing access to the App Store. Supervision gives schools and businesses greater control over the iOS devices they own.
Apple has a support page to guide you through discovering if your device supervised.
One of the first things to understand if your company uses a MDM is whether or not an iOS device is supervised or not (supervision is iOS only). If you’re wondering if your IT department can read your iMessages, you’ve come to the right place.Ībout Apple Work: Bradley Chambers has been managing an enterprise IT network since 2009 Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise-grade Wi-Fi, 100s of Macs, and 100s of iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments. Thankfully, Apple has clear APIs for how their devices interact with MDMs, so end users can rest assured their IT department doesn’t have access to everything on their devices. For those that love to tinker, set up, and manage their own devices, having them “managed” may seem like big brother is watching. One of the common things I hear about Mobile Device Management solutions from my technology-focused friends is they hate when their company IT departments “suck” their devices into the management system the organization chooses. Apple Work is brought to you by Spike, the world’s first conversational email app that helps professionals and teams spend less time on email, and more on getting things done.
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